Job Description

Are you looking for a rewarding opportunity to work from the comfort of your own home while providing excellent customer service? Look no further than My Privia! We are currently seeking motivated individuals to join our team as Live Chat Representatives in a remote work from home position. This role is available for both full-time and part-time interns.As a Live Chat Representative, you will be responsible for engaging with customers through our online chat platform to assist with inquiries, provide product information, and resolve any issues they may have. Your primary goal will be to ensure a positive customer experience and build strong relationships with our clients.**Responsibilities:**- Engage with customers through live chat to provide assistance and support- Respond promptly to customer inquiries with a high level of professionalism and accuracy- Provide product information and guidance to customers- Resolve customer issues and escalate to the appropriate department when necessary- Maintain a positive and empathetic attitude towards customers at all times- Meet and exceed performance metrics and goals set by the company**Requirements:**- Excellent communication skills, both written and verbal- Strong problem-solving abilities and attention to detail- Ability to multitask and prioritize in a fast-paced environment- Customer service experience is a plus- Must have a reliable internet connection and a quiet workspace- High school diploma or equivalentSalary for this position ranges from $17 to $33 per hour, depending on experience and qualifications. Please note that My Privia is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. We do not inquire about criminal backgrounds during the hiring process.If you are passionate about customer service and enjoy working remotely, we would love to hear from you! Apply now to join our team at My Privia as a Live Chat Representative.
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My Privia Health

Job Tags

Remote job, Hourly pay, Full time, Part time, Local area,

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