Job Description

Air & Ocean Import Specialist Job – International Freight Forwarding - Charlotte, NC

Essential Duties & Responsibilities:

• Enter international air & ocean import tracking documentation from origin to destination
• Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances.
• Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents.
• Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures.
• Maintain polite, timely, and efficient customer service.
• Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing.
• Ensure that shipments are picked up and transferred with the proper partners.
• Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers.
• Prepare timely management information and reports as specified and requested by the Branch Manager.
• As directed by the Branch Manager, prepare timely management information and reports.
• To stay competitive, negotiate shipping costs and submit them to the Branch Manager for approval.
• Prepare customs declarations and bonds.
• Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers).
• Establish and manage the essential procedures to ensure that all employees work in a clean, well-organized, safe, and healthy environment.

Requirements:

• 5+ Years Import Operations Experience in Freight Forwarding Industry
• Bachelor's degree in business, logistics, or a related field with a commensurate combination of knowledge and teaching experience
• Proficient in Freight Forwarding software (Cargowise 1, SAP, AS400)
• Understanding of Microsoft Excel and database functions, as well as competence with them.
• Mindset that is outgoing and forward-thinking, with the capacity to decode problems quickly.
• Knowledge of applicable laws and regulations at the state, federal, and international levels as they pertain to the core services supplied (i.e., customs, security, other import and export government agencies)

This is a direct-hire, full-time, permanent position.

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